Eass Logo
The cart is empty

Terms and Conditions

Payment

A non-refundable deposit of £150 per person is due with the completed booking form for each course. The balance of the fee is due eight weeks before the start of the course. The school reserves the right without further notification to re-let reserved places where the balance of fee has not been paid by the due date. Where the course fee is less than £150 per person then the total fee is due for payment at the time of booking.

Refunds/Cancellation

The East Anglian Sea School reserves the right to cancel any course or activity. Where this is necessary a proportional refund will be made or an alternative course or activity offered. No additional liability for compensation or expenses will be accepted by the School. Reserved places that are cancelled in writing by a student more than eight weeks prior to the starting date will result in the deposit being forfeited. Cancellations by students within eight weeks of the starting date will result in the full fee being forfeited. However, in either case, it may be possible to claim under your personal or holiday insurance.

Liability

The East Anglian Sea School, its servants, agents, instructors and sailing masters do not accept any responsibility for any loss damage or injury suffered by any persons and/or their property arising out of or during the course of their activities whilst training, instructing or otherwise unless such loss or damage was caused by or resulted from negligence.

Health

Sailing is an activity sport and it is the responsibility of students to ensure that they are healthy and fit to take part. Please check with your doctor if you are in any doubt. If for whatever reason, the skipper has to put a student ashore or administer medical aid, East Anglian Sea School or its skippers or other employees accept no liabilities. If a health condition arises that prevents a client from taking part in a course this shall be regarded as cancellation by the client and the cancellation procedure above will apply.

Own Boat Instruction

Owner must ensure that the yacht is equipped to minimum RYA standards and is maintained in proper and seamanlike condition for the intended sailing area. Ensure that the yacht is fully insured for the duration of the instruction. Provide all travelling and out of pocket expenses for the instructor from Levington or their home. Retain responsibility for the safety of the yacht throughout. The instructor will not take on the skipper’s responsibilities, he will advise the owner on all safety matters. If in the instructor’s opinion weather conditions, safety, or any other consideration renders it imprudent to continue, then the instructor’s decision is final, hence does not accept liability for the consequence of delay or cancellation in such circumstances.

Application

You will have the best chance of reserving your first choice of dates if you telephone or email your requirements now! Such reservations need to be confirmed with a completed booking form and deposit within 5 days. Any balance of fee is due eight weeks before your course starts.

Termination

Your course is scheduled to end at Levington Marina during the late afternoon of the last day. If for any reason it is necessary to terminate your course at any other place or time, you are reminded that you will be responsible for the organisation and cost of your transport and accommodation.

Complaints Procedure

East Anglian Sea School aims to provide the highest standards of service to our customers. If you have been less than fully satisfied with the service you have received, we would welcome your comments so that we can rectify the problem and improve our service in the future.

To do so please write to the School Principal and send to the address or email located on the Terms and Conditions page on the website. An acknowledgement will be sent within 5 working days of receipt. Your complaint will be fully investigated and a response will be sent within 14 working days of receipt. Please note that this process should be used for comments or complaints about goods or services provided directly by East Anglian Sea School.

School Principal - Peter Smith

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Postal Address:

East Anglian Sea School LTD
Suffolk Yacht Harbour
Levington
Ipswich
Suffolk
IP10 0LN

Registered Office Address:

36 Church Street 
Eye
Suffolk
IP21 5HS

Company Registered Number: 3016480

 

 

East Anglian Sea School Ltd.
Tel: 01473 659992    Email: sales@eastanglianseaschool.com